Recent News - ESET Partner Wins Customer Satisfaction Survey in Japan for Third Successive Year


ESET® announces that its exclusive partner in Japan, Canon IT Solutions Inc., has won the prestigious Nikkei Computer Customer Satisfaction Survey 2015-2016 for the third year in a row. It won first place in both of the IT security categories - Client System Management and Server/Network Management System.

The Nikkei Computer Customer Satisfaction Survey 2015-2016 was conducted from May to June 2015 and polled companies and organizations throughout Japan. The survey was carried out by Nikkei Business Publications, Inc., one of biggest contents provider in the country.


“Being the number one in Japan three years in a row means a lot for a Europe-based company. It says that ESET continues to keep its promise to deliver next-generation IT security products with trademark low system footprint and multi-layered protection to meet our customers’ requirements,” said Ignacio Sbampato, Chief Sales and Marketing Officer at ESET.


The award was the third successive recognition for ESET’s partner in Japan, Canon IT Solutions Inc.

“We have been proud partners with ESET since 2003 and are really excited to have won the Nikkei Computer Customer Satisfaction Survey for the third year in a row. We thank Nikkei Business Publications for this honor and together with ESET we are committed to providing our clients in Japan with the very best service this year,” said Noboru Yamamoto, Group Executive of the Product Planning Center at Canon IT Solutions Inc.

ESET’s success is based on delivering outstanding detection rates*, minimum-to-no false alarms**, low system footprint, the highest security***, and products which receive consistently excellent independent reviews****.

In 2015 ESET introduced a completely redesigned and re-engineered range of next-generation business security products, and improved its consumer security products.

ESET’s business security products offer maximum proactive protection with low impact on company infrastructure, and are fully manageable via the new ESET Remote Administrator. ESET Endpoint Security solutions now include a wealth of new features, such as Botnet Protection, Exploit Blocker and Vulnerability Shield.

A key innovation in ESET’s flagship consumer product, ESET Smart Security 9, is Banking & Payment Protection, which secures users’ personal and financial data.

Learn more about ESET Technology and product portfolio by visiting


*ESET is the only vendor to neither miss nor fail a single VB100 test since June 2003

**ESET detection returned no false alarms in the latest False Alarm Test by AV-Comparatives.

***ESET is the only vendor that reached 100% in both the 2014 and 2015 Self-Protection tests by AV-TEST.

****AV-Comparatives, an independent testing organization called ESET’s business products outstanding in its annual IT Security Suites for Small Businesses Review.


About ESET
ESET®, the pioneer of proactive protection and the maker of the award-winning ESET NOD32® technology, is a global provider of security solutions for businesses and consumers. For over 26 years, the Company continues to lead the industry in proactive threat detection. By obtaining the 80th VB100 award in June 2013, ESET NOD32 technology holds the record number of Virus Bulletin "VB100” Awards, and has never missed a single “In-the-Wild” worm or virus since the inception of testing in 1998. In addition, ESET NOD32 technology holds the longest consecutive string of the VB100 awards of any AV vendor. ESET has also received a number of accolades from AV-Comparatives, AV-TEST and other testing organisations and reviews. ESET NOD32® Antivirus, ESET Smart Security®, ESET Cyber Security® (solution for Mac), ESET® Mobile Security and IT Security for Business are trusted by millions of global users and are among the most recommended security solutions in the world.

ESET recently updated its two-factor authentication (2FA) application, adding a secure validation to weak and static user passwords. This updated version of ESET’s 2FA application provides flexibility and deeper integration of 2FA into bespoke applications, making it the best cost-effective solutions for SMBs everywhere.

The Company has global headquarters in Bratislava (Slovakia), with regional distribution centers in San Diego (U.S.), Buenos Aires (Argentina), and Singapore; with offices in Jena (Germany), Prague (Czech Republic) and Sao Paulo (Brazil). ESET has malware research centers in Bratislava, San Diego, Buenos Aires, Singapore, Prague, Košice (Slovakia), Krakow (Poland), Montreal (Canada), Moscow (Russia) and an extensive partner network for more than 180 countries. For more information visit or follow us on Facebook and Twitter.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. Headquartered in Hong Kong, the Company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which includes Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Version 2 Singapore Pte Ltd is the local office of Version 2 Limited.
For more information, please visit or call (65) 6296-4268.

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