1.
|
What is the range of sound reception for X1-N6? |
|
 |
| The highly sensitive microphone on X1-N6 will pick up sound from 360 degrees in a 5 metre radius, so you can move about freely and still carry on a conversation comfortably. |
2.
|
Can I combine X1-N6 with a webcam to set up online video conferencing? |
|
 |
| Absolutely. Combine X1-N6 with a webcam (like PoV) for a even more realistic online conferencing experience. |
3.
|
Does it work with Windows 2000 as well? What about Mac computers? |
|
 |
| For sure. Since no driver installation is required, you can simply plug in the device and operate it immediately under any operation systems. |
4.
|
There is sound output from X1-N6, but why can’t the person at the other end hear my voice? |
|
 |
|
a. Adjust X1-N6’s microphone volume level
This is possibly due to the sensitivity of X1-N6’s microphone being set too low, so you can correct this by adjust the volume level. Using Windows XP as an example, got to Start à Settings à Control Panel à Sound and Audio Devices. In the Audio Devices window, set the recording device to X1-N6, and it is suggested that you adjust the volume setting to the middle for optimal conversation sound quality.
b. Ensure that X1-N6 has not been accidentally set to the Mute mode.
When the LED in the center of the device is on RED, it means that X1-N6 is on Mute and that the microphone will not pick up any sound. Please switch off Mute using the control on the side of the device to resume normal conversation.

|
5.
|
There is a problem with X1-N6’s sound output, what are the possible causes? |
|
 |
|
When your voice can not be heard on the other end, it is likely that the microphone volume level has been set to Mute, you should:
a. Ensure that the power is switched on
Please make sure that the power switch is in the ON position, and that the LED in the center of the device is on GREEN.
b. Adjust the sound volume
Adjust the sound volume on X1-N6 using the scroll wheel, 9 being the loudest and 0 the lowest sound volume. Also check that the sound volume for the speaker has been set to the recommended level (which should be in the middle of the sound volume level)
|
6.
|
I have connected X1-N6 to the computer, but the sound output still comes from the computer speaker and not X1-N6. What is the problem? |
|
 |
| Please set the Audio Device for your VoIP software to X1-N6. As an example, in Skype you would go to Tools à Options… à Audio Settings and make sure X1-N6 is selected as the Speaker and Microphone device.. |
7.
|
When X1-N6 is connected to the computer, why are there problems with the audio output from the speaker when running other software or programs? |
|
 |
|
Please go to Start/ Settings/ Control Panel/ Sound and Audio Devices. In the Audio Source tab, please change the Speaker and Microphone settings to your computer’s original sound card as the output and input device.

|
|
|