1.
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Can I operate Kaleido R7 if I do not have a Wi-Fi wireless network environment at home? |
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| You can still use Kaleido R7 to display photos using a compatible memory card or USB flash drive. However, without access to a Wi-Fi wireless network environment, Kaleido R7 cannot be paired with the EyeStage™, and therefore will not be able to stream or sync contents from the Internet or the computer. |
2.
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Will Kaleido R7 work without a computer? What is the minimum system requirement? |
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| You can still use Kaleido R7 to display photos using a compatible memory card or USB flash drive. However, without an active and accessible Wi-Fi wireless network connection, Kaleido R7 cannot be paired with your computer through the EyeStage™ software. After you pair Kaleido R7 with a PC or Mac computer, you can then stream and sync contents from your computer or the Internet with a channel-based content subscription system to access Flickr, Picasa and other web albums, blogs or RSS. Due to the image processing functions performed by the EyeStage™ software, please check the system requirements detailed in the product information / specification. If you are still unsure, you can download EyeStage™ for free to test on your system. |
3.
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How many photos can I store and play on Kaleido R7? |
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| When you have paired Kaledio R7 with your computer on a wireless network using the EyeStage™ software, there is no limit to the amount of information that can be streamed from the Internet or your computer. If you sync contents for storage on Kaleido R7’s 512MB in-built internal memory, there is a capacity to save around 3000 photos. You can also insert compatible memory cards or USB flash drives into the device, allowing you to extend the storage capacity and play even more photos on Kaleido R7. |
4.
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What types of memory cards are supported by Kaleido R7? Is it possible to display photos stored from a memory card reader? |
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Kaleido R7 supports SD/SDHC, MMC, MS cards, and will also display photos from external USB memory card readers.
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Kaleido R7 does not support external hard disks or direct connection to digital cameras. |
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Some MS cards will require an adaptor to fit into the memory card slot. |
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5.
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Which photo formats are supported by Kaleido R7? |
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| Kaleido R7 only supports JPEG format photos under 10MB in size. |
6.
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Does Kaleido R7 feature a touch screen monitor? |
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| Kaleido R7 does not have a touch screen monitor. Please use the touch control panels on the base of the digital frame or the remote control included to access all the features and functions. |
7.
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Can I play music or video on Kaleido R7? |
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| Kaleido R7 does not currently support audio or video functions. |
8.
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If my photo album contains a mixture of portrait and landscape photos, how can I configure Kaleido R7 to display them properly? |
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| Kaleido R7’s innovative hinge allows you to rotate and tilt the screen to adjust the viewing orientation and angle for your photos. The EyeStage™ software has a display option that allows you to rotate the image according to the EXIF data, which will then allow the photos to be automatically rotated to the correct orientation when this setting is active. |
9.
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What is the effective range of the remote control |
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| The infrared receiver is located on the top left hand corner of the Kaleido R7 monitor, which an effective range of 10 metres. The signal can be received from a vertical angle of up to 80 degress, and a horizontal angle of up to 150 degrees. To achieve the best signal reception, it is recommended that the remote control be pointed directly at the infrared receiver. |
10.
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How do I delete the photos stored in Kaleido R7? |
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From the EyeStage™ software / Device / Kaleido R7, delete the channels in Kaleido R7 / My Gallery. |
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Reformat internal memory.This will reformat Kaleido’s built-in internal memory, deleting all the photos stored along with all the settings and configurations. Please select Settings/Reformat Internal memory to perform this function. |
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11.
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How do I program the Channel (Bookmark) buttons? |
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| You can press the numbered buttons on the remote control to gain instant access to three pre-set channels. You can think of this as a cross between a TV channel and an Internet Bookmark. To set these channels, simply go to Settings, Shortcut Channels and select the channels you want to be on each of the three pre-set channels. These only apply to the channels that are in My Gallery. |
12.
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What is the difference between the power switch on the side and the standby switch on the touch panel? |
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| The power switch located on the side is suitable for turning the device off during long periods of non-usage; when you only need to temporarily pause the playback or operation of Kaleido R7, it is possible to simply press the standby button on the touch panel to help extend the screen monitor lifespan as well as saving time on waiting when the device is restarting after powering off. |
13.
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Kaleido R7 is unable to display some photos that have been edited using Photoshop? What is the problem here? |
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| When using certain image editing software (e.g. Photoshop) to process the photos, please remember that when you save the image as a JPEG file, some programs will provide an option of saving or storing the image as a standard or advanced file type. Please choose the standard format as Kaleido R7 does not currently support progressive format of JPEG. |
14.
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What are the different functions for the USB and mini-USB port located at the back of the device? |
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| USB A port (main controller) allows Kaleido R7 to display photos from USB flash drives or USB card readers. USB mini B port (connector) directly links Kaleido R7 with the computer, where Kaleido R7 will be seen as a Mass Storage Device that you can directly access photos from without the installation of any software. You will need to purchase a USB connector cable (Type A-B) separately if you want to make use of the mini-USB port on Kaleido R7. |
15.
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Why can’t I operate Kaleido R7 after connecting it to my computer with a USB connector cable (Type A-B)? |
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| When you use a USB connector cable to link Kaleido R7 to your computer, the device will be seen as a Mass Storage Device. As a result, you will only be able to access the information stored in the internal memory without being able to operate the device or access its complete features or functions. |
16.
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What is the difference between “News RSS” and “Photo RSS”? |
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| Every channel subscribed using EyeStage™ can be displayed in different user selected Modes. In general, photo related channels will have four modes for the user to select from. In the context of RSS, if you select “Photo RSS”, then EyeStage™ will treat this channel as a normal photo channel with four user selectable viewing modes optimized for photo viewing; however, for “News RSS”, EyeStage™ will determine, based on the content of the RSS feed, a layout that is most suitable for the display of the information, and so there will not be any user selectable viewing modes. |
17.
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Why is it that some channels are skipped without any of the contents being played? |
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| When the network connection is unstable or the servers from websites such as Flickr or Picasa are unable to respond very quickly, EyeStage™ will automatically skip to the next channel to avoid long delays. |
18.
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I am continually having problems pairing Kaleido R7 with my computer using EyeStage™. |
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| Please ensure that Kaleido R7 and the computer on which EyeStage™ is installed on is connected to the same network. Make sure that you are running the EyeStage™ software on your PC or Mac. Please go to Kaleido/Settings/Pair EyeStage™/Pairing and EyeStage™/Pair/Pairing playback device separately. If you are still unable to pair the devices correctly, try restarting both Kaleido R7 and EyeStage™. |
19.
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What should I do when an error occurs while Syncing contents from EyeStage™ to Kaleido R7? |
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| Errors during Syncing are usually caused by photos or files stored in memory that are corrupted or damaged. If you have selected the Sync location to be Kaleido R7’s internal memory, please format the internal memory of the device. Select Settings/Format Internal Memory, all the contents and settings will be reset. You can proceed to Sync all the photos again after reformatting the internal memory. |
20.
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After I have upgraded the firmware, how do I restart Kaleido R7 again? |
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| After upgrading the firmware, please do not remove the USB flash device or memory card until the prompt “Firmware upgrade complete” is shown. After this, you can simply press the power button to switch the device off. To restart Kaleido R7, just press the power button again. |
21.
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It takes quite a lot of time to sync images from my PC to Kaleido. Is this normal? |
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| Please make sure that you are running the latest versions of the Kaleido R7 firmware and EyeStage for the best performance. You can download the latest software from the IPEVO product or Support page. |
22.
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Can I set Kaleido R7 to go into standby mode automatically, to conserve power and LCD screen running time when I am not usually using the device? |
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| Yes. In fact, Kaleido R7 can be set to go in and out of standby mode automatically (at the user specified times). To do this, go to Settings -> Automatic Standby then enter the appropriate values. |
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